Initial Research and Buy In
Phase 1 - Q3 2019
Goals:
Establish which tools are being used throughout the organization for visualizing spatial data and determine users' satisfaction with their current tools/identify pain points.
Method:
Survey - The process started with a survey to better understand which tools were being used, the types of data being viewed, and engineers' pain points with their current processes. I wrote a survey that received 93 responses, and synthesized the results.
Interviews - As a follow up to the survey, I conducted 12 contextual inquiry interviews to observe the engineers' processes to identify ways to improve efficiency.
Brainstorm - I then presented insights from the research to the product development team and we discussed ways in which our team could help improve data access and visualization for RF engineers.
Buy-in - We met with various stakeholders (executives and senior engineers throughout the organization) to present the vision and get their feedback and buy-in on the idea of creating a new application for RF engineers.
Outcomes:
Vision - We decided to build an application and data repository that combines all of the spatial data that RF engineers rely on in one place, and provides them with access to the most up-to-date data available.
MVP planning - We created an MVP backlog for the application.